buyer service agent with the “technological innovationâ€/Internet staff named lisa essentially HUNG UP on me After i was conversing. i’ve by no means had this kind of lousy experience prior to. she was very rude ahead of hanging up.
AA shed my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and when I lodged a grievance they gave me a file locator to examine standing. It took three days to receive my luggage And that i needed to travel to Panama Metropolis Aprt to acquire my luggage just after Tallahassee Aprt got it and despatched it to Atlanta then to Laptop by Delta.
I'm one million member and often get pleasure from traveling on AA,but U.S. Air isn't any very good. The staff is quite rude
On April 15th, 2013 I obtained a check in the mail from you and was really unhappy After i opened the envelope to begin to see the Verify composed out was about one/4th the amount I had initially submitted for reimbursement.
When I arrived in Newark, AA informed me the ticket agent had didn't “scan†my bag, and Consequently, even at 7:00 p.m., they may not arrange for my bag to acquire on A different flight to Newark that night.
My husband and I had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been purported to get there in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an absolute nightmare. We had been delayed, experienced a crew modify, no water or ice, etc.
We not too long ago returned from Hayden CO. They ended up begging for volunteers to give up their seats. We were being told we might get $seven hundred.00 Every single and lodge vouchers if we gave up our seats. We quickly volunteered. We ended up advised to wait for everybody to board the airplane And they'd deal with the vouchers.
I procured an airline ticket by means of expedia for travel in March 2016. the data been given with my obtain indicated which i should Speak to the airline for seat assignment. These days, I contacted the airline, fantastic client service . On the other hand, I used to be informed that for the reason that I didn't procured my ticket straight from your airline, there could well be a charge for me to acquire a seat.
The very first thing I found was the Aircraft alone since I have basically worked in this industry. The initial aircraft I had been on wasn't even constructed in the usa and was so in Brazil before I used to be even born.
My husband and i experienced a flight leaving Richmond Virginia with a remaining location of Seattle Washington. We have been aware of flying and experienced flown other airlines earlier that week intending to and from various Locations. We experienced all our data and click for source went to use the American Airways kiosk to print our boarding passes. The kiosk didnt check with if those people who are traveling are military services personnel so we commenced around and waited in line to talk to a agent on the counter. When we were being up in the counter we advised a lady behind the counter that my partner is within the army and we had two bags to check in. Thats after we have been educated that our luggage the place in excess of excess weight and it would be 250$ further. We asked for for the Girl to indicate us exactly where the offer pricing is written. She was unable to offer that information and facts and went on to tell us we could glance it up ourselves. My partner that's enlisted in the U.S. Coast Guard hasn't had to pay for excess or any quantity for baggage, on orders or personal. My spouse gave her the 250$ and that's in the event the consultant we have been Talking with shortly became extremely rude and threatened to terminate our overall flight.
Previous month, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t let you know enough about the superb service I received. I requested a wheelchair for equally airports as well as chair and attendants had been right there and went over and beyond the call to responsibility.
I love AA but please ensure that they be certain things such as the enjoyment together with other items are completely checked…..specifically for the long haul.
by no means at any time been given these weak service and a corporation that just doesn’t care about there paying out shoppers
I traveled a short while ago on the airlines and professional a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t working and since of my asthma it was hot And that i felt amusing.